Privacy Policy

Last Updated: January 1, 2026

At Primex Technologies ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://primextechnologies.com and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are a data controller under the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy is designed to comply with GDPR requirements.

1. Information We Collect

We collect information about you in a variety of ways. The types of information we may collect include:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Business Contact Data

If you contact us for a quote or service inquiry, we may collect your job title, company name, and business contact information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our services: This includes processing your requests, customizing IT solutions, and providing customer support.
• To communicate with you: We may use your information to send you technical notices, updates, security alerts, and support and administrative messages.
• To respond to your inquiries: We process and respond to questions, requests for quotes, and other communications you send to us.
• To improve our services: We analyze usage data to enhance the functionality, performance, and user experience of our website and services.
• To comply with legal obligations: We may use your data to comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing (GDPR)

Under the GDPR, we rely on the following legal bases to process your personal data:

• Contractual Necessity: To perform our obligations under a contract with you (e.g., providing IT consulting services).
• Legitimate Interests: For the purposes of direct marketing and business development, where these interests are not overridden by your rights.
• Consent: When you explicitly consent to the processing of your data for specific purposes (e.g., subscribing to our newsletter).
• Legal Obligation: To comply with tax, accounting, and other regulatory requirements.

4. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party companies that perform services on our behalf (e.g., web hosting, data analytics, email delivery). These parties are bound by confidentiality agreements and may only use your data to perform their services.
• Business Partners: We may share data with trusted partners with whom we co-host events or co-market services, provided you have consented to such sharing.
• Legal Authorities: We may disclose information where required by law, court order, or government regulation.
• Corporate Transactions: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal data to third parties for their marketing purposes without your explicit consent.

5. International Data Transfers

Primex Technologies is based in Germany. If we transfer your data outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information. This may include using Standard Contractual Clauses (SCCs) approved by the European Commission or ensuring the recipient country is deemed to have adequate data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive the data we hold about you in a structured, commonly used machine-readable format.
• Right to Object: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us using the details provided below. We will respond to your request within 30 days in accordance with legal requirements.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more details, please refer to our Cookie Consent Banner on this page.

9. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, tax and accounting records), resolve disputes, and enforce our legal agreements and policies.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy frequently for any changes.